Integrated Revenue Solutions Patient Access

Health Solutions

November 18, 2013

Patient Access, the “front end” of the hospital Revenue Cycle, is critical to financial success and is one of the most impactful areas which distinctively effects both patient satisfaction and hospital reimbursement. FTI Consulting is a market leader in guiding hospitals to execute innovative operational efficiencies to improve both cash flow and recurring financial benefits while ensuring that the patient experience is elevated as a dynamic issue to strategic levels. Patient Access optimization results in organizations achieving increased market share, profits, and operational proficiency.

The impact to revenue cycle improvements for point of service collections ranges from 1.5-2.0% of net revenues and registration accuracy reaches >95%. These outcomes are attainable with concentrated efforts to capture accurate information and enhance interactions with patients to activate the entire revenue cycle.

FTI Consulting’s Patient Access solutions are centered on performance improvement and redesign services for each unique client by employing an approach to systematically and collaboratively review, analyze, and improve current practices.

  • Opportunity Identification to isolate and define opportunities to impact net revenue & cash flow from people, process and technology
  • Solution Creation to design and integrate best practice into the action plan and steps to prepare the organization for implementation
  • Improvement Support to implement the plan and change the organization by area of opportunity in order to enhance net revenue and cash performance

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