John Potter | Managing Director | FTI Consulting
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John Potter

  • Managing Director
  • T: +1 303 689 8885
  • F: +1 303 689 8803
Office
    • 1001 17th Street
    • Suite 1100
    • Denver, CO, 80202
    • United States
    • T: +1 303 689 8800
    • F: +1 303 689 8803
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John Potter is a Managing Director at FTI Consulting and is based in Denver. He is a member of the Telecom, Media and Technology (“TMT”) practice within the Corporate Finance & Restructuring segment.

Mr. Potter has more than 25 years of experience in business transformation, improving time to value and return on technology investment. Mr. Potter was responsible for the release management, software development lifecycle and support of several applications in the American Management Systems (“AMS”) portfolio, which were provided to AMS customers in a managed service arrangement. At TW Telecom, Mr. Potter managed both an internal software development organizations, as well as system integrators responsible for large commercial off-the-shelf (“COTS”) implementations. His experience spans all areas of corporate development from the IT vision, strategic plan, operating model, architecture and roadmap, to execution and the delivery of complex solutions. Mr. Potter has extensive experience implementing applications in a highly integrated environment, utilizing business process management (“BPM”) and enterprise service bus (“ESB”) technology in a service-oriented architecture (“SOA“) to achieve order to cash flow-through to reduce operating expense and eliminate revenue leakage.

Mr. Potter has worked on numerous mergers and acquisitions, as well as carve-out engagements. He assesses acquired technology assets on behalf of clients and provides an integration strategy that supports the synergies identified in acquisition plans. Mr. Potter has been responsible for all aspects of the strategy from the application rationalization, desired state architecture, implementation plan and budget, to the unified operating model. He has extensive experience in rationalizing application portfolios to come to a consolidation strategy to reduce the operating expense of a merged company.

On carve-out engagements, Mr. Potter works with clients to identify shared services, such as finance and human resource that will need to be stood-up at the new company. He provides guidance with the different options for the new services, from migrating them to the cloud or standing them up with a new application hosted at a collocation provider. It is important that the solution is right sized to the client’s specific needs. Mr. Potter has been responsible for all phases of the technology diligence, including market scan, request for information (“RFI”), evaluation, selection and contract negotiation. He develops the budget required to stand-up the new services, as well as the recurring IT operating expense which can be used in the acquisition model. Mr. Potter has extensive experience with transition services agreements that provide the proper level of support until the new services can be stood-up at the new company.

In addition, Mr. Potter acted as interim CIO for a cable and telecommunication provider. The company had a large transformation project that experienced challenges, leading to the CIO’s exit. Mr. Potter was brought in to turnaround the project and get it back on track. Serving as a change agent, he leveraged his ITTL experience to implement best practices at the telecom provider, starting with a stakeholder process with the executive team to align the IT plan to corporate objectives and initiatives, followed by portfolio management and an improved software development lifecycle that leveraged agile principles to improve predictability with software releases.

Mr. Potter holds a B.S. in Information Systems from the University of Colorado.

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