Joseph Hoang | Managing Director | Health Solutions US
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Joseph Hoang

  • Managing Director
  • T: +1 202 589 2385
  • F: +1 202 312 9101
    • 1101 K Street NW
    • Suite B100
    • Washington, DC, 20005
    • United States
    • T: +1 202 312 9100
    • F: +1 202 312 9101

Joseph Hoang is a Managing Director in FTI Consulting’s Health Solutions practice and is based in Washington, DC.  Mr. Hoang specializes in assisting clients and leading teams in dispute, regulatory, compliance, and operations matters with an emphasis on performance and process improvement, IT due diligence, complex data management and analysis, claim reviews, and claim-related audits.  His 15 years of experience spans a variety of clients including; large retailers, telecommunication companies, investment banks, health insurers, managed care organizations (MCOs), physician enterprises, health systems, pharmacy benefit managers (PBMs), and pharmaceutical manufacturers.

Mr. Hoang has assisted these organizations with IT due diligence, analytics, data validation audits, information systems capability assessments, large volume claims billing and payment disputes (often involving automated claims auditing), prompt-payment, fraud, breach of contract, and contractor performance.  In addition, Mr. Hoang has extensive experience developing and managing business and technical requirements involving data warehousing, claims analysis, and data mining as they relate to clients’ transactional and claim systems and auditing programs.

In the focus areas of performance improvement and operations, Mr. Hoang leads an Analytics team of 20 dedicated and skilled resources responsible for the data requirements gathering, project management, collection, validation and analytics to support the revenue generating and cost saving opportunities in areas such as labor productivity, supply chain, revenue cycle, and physician enterprise.  Mr. Hoang is a thought leader in analytics development, process standardization and data flow automation that allow for efficient review, analysis, and reporting of the information to all stakeholders, including client personnel and internal Service Line consultants.

Mr. Hoang has extensive experience with utilizing, mapping, and managing data from data warehouses, billing and decision support systems.  In addition, he is well versed in developing and managing databases in Microsoft SQL Server and other relational database programs.  His skills include being able to process large volumes of data in an efficient manner, identify and work through data integrity issues and standardize data across disparate data sources to allow for meaningful and effective analyses and reporting.  Mr. Hoang has led engagements and worked with databases that contained hundreds of millions and dozens of Terabytes of operational and transactional data to perform large scale and complex data analyses.  Oftentimes the analytics become executive level dashboards and reporting to assist organizations’ stakeholders identify areas of opportunity and address major operating concerns.

Prior to joining FTI, Mr. Hoang was an Associate Director in Navigant Consulting’s Disputes, Investigations and Compliance practice and a Manager in KPMG’s Forensic practice.

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