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Stella M. Mendes

  • Managing Director
  • T: +1 212 841 9363
  • F: +1 212 841 9350
    • Three Times Square
    • 9th Floor
    • New York, NY, 10036
    • United States
    • T: +1 212 247 1010
    • F: +1 212 841 9350

Stella M. Mendes is a Managing Director at FTI Consulting and is based in New York. Ms. Mendes has over 25 years of banking experience. Prior to becoming a Banking Consultant, Ms. Mendes served as President & Chief Operating Officer for First National Bank (FNB). Additionally, Ms. Mendes served as the Compliance & Bank Secrecy Officer for the bank and interfaced with all phases of the regulatory process and bodies governing that activity.

In her role as the bank’s Senior Compliance Officer, she was responsible for developing and implementing comprehensive compliance, risk assessment and training programs for staff and the Board of Directors. In addition, Ms. Mendes was responsible for overseeing all compliance issues, including; conducting Anti Money Laundering (AML), Bank Secrecy Act (BSA) and OFAC Compliance reviews and mock exams and preparing regulatory examinations. She also managed client relationships and branch offices. Before being named President of FNB, she served as Executive Vice President & Chief Retail Banking Officer.

Ms. Mendes has held various senior management positions throughout her banking career. Ms. Mendes was one of the principal architects of both the retail franchise and brand and an inaugural member of the executive management team of Madison National Bank. Ms. Mendes was integral in every phase of planning for the new bank. In this capacity, she oversaw all deposit gathering activities, systems, and all activities relating to the retail bank.

Previously, Ms. Mendes served as Vice President and Regional Manager for 19 branch locations with 200 employees and over 900 million dollars in deposits for New York Community Bank where she was responsible for the development, oversight and execution of objectives impacting her region. At The Roslyn Savings Bank, Ms. Mendes was a key member of the Retail Bank’s administration and helped ensure adherence to the institution’s commitment to service and quality through a number of programs and projects. Ms. Mendes was also responsible for the professional development and training of retail employees. Ms. Mendes was noted for her ability to trouble-shoot retail branch problems, identify weaknesses and capitalize on strengths. She authored many of the bank’s key retail strategies and established an internal branch audit process to use at locations that had an identified weakness.

Ms. Mendes earned her B.S. Degree from Hofstra University. She is fluent in Portuguese and Spanish and is active in numerous professional organizations including, the New York Bankers Association and Women in Leadership, and is a Board Member at Education and Assistance Corporation.

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