Mark Higgins is a Senior Managing Director and leader of FTI’s Performance Analytics practice, an international group that specialise in Data Driven Performance Improvement and Business Transformation.
Mark has a proven track record of working globally with corporate executive and private equity clients to assess drivers of non-performance and deliver business solutions that add sustainable commercial value. This includes designing and implementing organisational change across people, process and technology domains, to deliver growth and profitability improvements for international businesses.
Prior to joining FTI Consulting in 2013, Mark provided independent consultancy services to the Financial Services and Insurance sector. During this period his contribution delivered significant uplift in EBITDA performance and customer lifetime value.
Previous to this, Mark worked in the financial services industry for over a decade developing new products, planning and leading complex business change and managing delivery of large technology implementations for market-leading organizations.
Mark holds an Executive MBA from Smurfit Business School, University College Dublin, a Bachelor’s Degree in Engineering and is a certified Project Management Professional (PMI).