Operations
Working hand-in-hand with management, the board of directors and other stakeholders, our teams of seasoned advisors and former industry operators provide our clients with objective, data-driven, hands-on solutions, delivering practical implementation plans that lead to sustained results.
Typical Client Concerns We Address:
- "Our competition is getting stronger and our growth rate is slowing."
- "We have good data, but lack critical business insight."
- "Customers don’t have consistent experiences with us across channels and touchpoints"
- "Sales performance is not where it should be, and we need help identifying the key drivers of performance."
- "The top line is growing, but we’re not seeing a commensurate rise in profitability."
- "NPS scores reflect an aging brand. We’re not sure how to re-invigorate our brand for the future."
Our Service Offerings:
- Sales and Operations Planning includes inventory management; demand and supply planning; and improved synchronization across the sales team
- Data Analytics and Business Intelligence includes using data to increase profitability; focus strategy; manage the customer base; manage data and drive data driven insights
- Integrated Supply Chain involves sales and operations planning; inventory optimization; network optimization; transportation and logistics; strategic sourcing and procurement and warehousing and distribution
- Structural Cost Improvements advice entails SG&A cost reduction; working capital improvement and fixed asset optimization
- Strategic Sourcing and Procurement pertains to spend analysis; speed sourcing; strategic sourcing; supplier management and procurement transformation
- Lean Enterprise covers due diligence; manufacturing process improvement; business process improvement; shop floor improvement and quality assurance
- Interim Management provides interim support resources; change management; crisis management and surge resources
- Discovery and Data Management includes legal and regulatory compliance; data analytics; information governance; archive migration and remediation
Industry Expertise
We lead with our industry expertise, working side-by-side with management, boards of directors and investors to help align business activities to a critical few priorities, striking a balance between short-term and long-term goals. Our approach is rooted in our industry strength and product depth. Our deep bench of senior-level industry practitioners understand our clients’ challenges, opportunities and competitive landscapes. We offer expertise in the following industries:
- Aerospace & Defense
- Automotive & Industrial
- Chemicals
- Clean Energy
- Energy, Power and Products
- Financial Services
- Food and Beverage
- Healthcare & Pharmaceuticals
- Hospitality, Leisure and Gaming
- Industrials and Manufacturing
- Insurance
- Mining and Mining Services
- Real Estate & Infrastructure
- Retail & Consumer Products
- Telecom, Media & Technology
- Transportation and Logistics