Healthcare Providers
Healthcare organizations are increasingly challenged by operational and regulatory demands, corresponding to higher risks of compliance, and pressures for fundamental realignment and improved value. FTI Consulting works with you to come up with innovative solutions that optimize performance and generate value.
How We Help
We provide strategic guidance to healthcare organizations, law firms, and private equity firms. Our team of industry experts, including former executives, operators, clinicians and advanced data analytics professionals, work closely with our clients to provide the highest-quality financial, operational, legal, regulatory, restructuring, technology, communications, and economic services.
Operational and Performance Excellence
One of the biggest dilemmas facing healthcare organizations is managing high-quality, cost-effective patient...
One of the biggest dilemmas facing healthcare organizations is managing high-quality, cost-effective patient care under diminishing reimbursements. Seamless clinical integration and flawless operational execution are essential to maximize quality clinical outcomes and revenue. You can look to our team to deliver integrated approaches to these unique challenges.
We address operational dependencies such as:
- Workforce Design and Deployment
- Clinical, Pharmacy and Operational Processes
- Supply Chain Optimization and Purchased Services
- Capacity Management
- Care Management Systems and Processes
- Procedural Services
- Health IT Tools and Technology
Our evidence-based modeling provides practical solutions to “what if” scenarios for realignment, new services, or technologies. By systematically coordinating every aspect of a patient’s movement through the care continuum, we create integrated processes that significantly improve operations and financial performance while often improving the patient experience as well.
Revenue Cycle
FTI Consulting is a leader in revenue cycle management and related IT platform optimization, supporting large...
FTI Consulting is a leader in revenue cycle management and related IT platform optimization, supporting large for-profit companies and leading not-for-profit institutions. We bring innovative practices that drive major improvements in net-revenue yield and cost reduction for a broad spectrum of clients.
With patient, employee and provider engagement in mind, our focus is on sustainable net-revenue management. By aligning interrelated activities, maximizing the use of technology and optimizing resources our work can improve the healthcare organization’s profitability. Our management strategies span the entire revenue cycle for both professional and provider-based services.
Physician Practice Management
From operations improvement to compensation planning and valuation to productivity measures and leadership...
From operations improvement to compensation planning and valuation to productivity measures and leadership mentoring, our senior professionals have the expertise to support the entire physician enterprise. Our team of experts from high-performance medical groups and comprehensive healthcare systems work with you to assess the overall physician practice structure, financial drivers, and operational processes. Through these efforts, opportunities are identified and evolving market conditions responded to for increased patient satisfaction, revenue enhancement and cost effectiveness. Our expertise encompasses the following:
Value Creation Strategies
- Strategic and Growth Initiatives
- Physician Compensation Redesign and Automation
Organizational Performance
- Patient Contact Center
- Professional Revenue Cycle Management
- Care Model Transformation
- Provider Productivity
- Referral Management
- Ambulatory Staffing
- Interim Management
- Strategic and market assessment
Technology Enablement and Digital Transformation
As each moment passes, healthcare organizations are evolving into healthcare technology companies.
As each moment passes, healthcare organizations are evolving into healthcare technology companies. This means the expectation among healthcare organizations is that their data and technology do a lot, including enabling them to deliver better health outcomes, improved customer, and employee experiences, and increased business and clinical efficiency and effectiveness. Healthcare organizations’ IT departments can also benefit from our approach, which arms them with the capabilities necessary for digital transformation.
Our services include:
- Intelligent Automation
- Electronic Health Record (“EHR”) Optimization
- Hybrid Workforce and World Sourcing
- Patient and Customer Access and Engagement
Meet Our Experts

Brian Flynn
Senior Managing Director
Boston, MA

Lisa O'Connor, RN, B.S.N., M.S.
Senior Managing Director
Boston, MA

Susan H. Manning, Ph.D.
Senior Managing Director, Chief Operating Officer, Center for Healthcare Economics and Policy
Washington, DC

Jeremy Nighohossian, Ph.D.
Managing Director
Washington, DC