Anna Arlorio | Senior Managing Director | FTI Consulting
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Anna Arlorio

Anna Arlorio

  • Senior Managing Director
  • Corporate Finance & Restructuring
  • T: +971 4 369 2999
  • F: +971 4 368 8408
Connect with Me:
Office
    • Media One Tower FZ-LLC
    • 29th Floor, Offices 2901-2904
    • Dubai Media City
    • United Arab Emirates
    • T: +971 4 369 2999
    • F: +971 4 368 8408
Education
Expertise
Industries

Anna Arlorio specializes in big data and analytics applied to TMT. She currently drives the Analytics Practice's efforts across the Middle East, Asia, Australia and Africa since 2015. Ms. Arlorio has close to 15 years of management consulting experience, exclusively focused on the Telecom, Media and Technology (“TMT”) industry.

Ms. Arlorio's focus has been on helping clients to define machine learning (ML) and artificial intelligence (AI) strategies; set-up analytics capabilities and teams; monetize Big Data across multiple use cases including Customer Base Management (CBM), customer experience (CX), pricing, capital expenditure (CAPEX) optimization, HR talent management optimization; define and execute commercial and marketing strategies to stimulate top-line growth and more.

Ms. Arlorio has worked with clients across multiple geographies including Europe, South East Asia, Middle East, Africa, Central America, Russia and the CIS countries. Prior to moving to Dubai, Ms. Arlorio was based in the Singapore and Johannesburg offices.

Ms. Arlorio was part of the leadership team at Delta Partners, the TMT strategy consulting and investment banking boutique now integrated into FTI Consulting's TMT practice. She is fluent in English, Spanish and Italian.

Relevant Experience:

  • Set up of a customer value management unit resulting in 15% churn reduction across priority segments.
  • Definition and launch of a performance turnaround program allowing to stimulate revenues by 10% over 2 quarters.
  • Design and implementation of a CAPEX optimization model to reduce CAPEX by 25% in 18 months.
  • Launch of EBITDA performance optimization plan enabling a 32% sales and marketing expenses reduction without impacting service revenues.
  • Conceptualization and design of a customer experience model allowing to measure customer experience at customer level; launch of multiple use cases leveraging the CX intelligence which generated more than 17% churn reduction.
  • Development of a human resources analytics framework which enabled 32% recruitment cost reduction and 34% training cost optimization.
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