Jen Maki | Managing Director | FTI Consulting
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Jen Maki

Jen Maki, Ph.D.

  • Managing Director
  • Economic Consulting
  • T: +1 602 744 7157
  • F: +1 602 744 7110
Connect with Me:
    • Two North Central Avenue, # 1200
    • One Renaissance Square
    • Phoenix, AZ, 85004-4563
    • United States
    • T: +1 602 744 7100
    • F: +1 602 744 7110

Jen Maki is a Managing Director at FTI Consulting and is based in Phoenix. Dr. Maki is a health economist in the Center for Healthcare Economics and Policy practice in the Economic Consulting segment. Her current work includes identifying and quantifying the relationship between health behaviors and health outcomes, producing comprehensive community health and health system assessments, and using simulation modelling to both forecast demand for healthcare resources and to assess the impact of health interventions and realignment of care to optimize care delivery processes.

Working with the Nashville Area Chamber’s Research Center, Dr. Maki led an innovative healthcare pilot study and, subsequently, a follow up report to assess health, cost, quality, and access in the Nashville region. The study includes a comprehensive review of physician supply and growth, use of extensive commercial claims data along with Medicare data to measure costs, and an assessment of utilization of healthcare services for individuals with specific chronic diseases. On a separate engagement, she evaluated the geographic variation in treatment, by treatment type, for individuals diagnosed with autism and investigated the relationship between initial treatment intensity and future healthcare cost and utilization.

Recently, Dr. Maki was engaged with Princess Alexandra Hospital and the West Essex CCG to redesign care delivery processes related to respiratory conditions in an effort to move care away from the acute setting and toward the community. The project included detailed demand modelling using simulation techniques, creating population risk stratification, analyzing levels of care and utilization, modelling a new respiratory care delivery process, and creating an alternative payment financial scheme to incentivize and support change in the care delivery process. Detailed modelling of disease forecasts, future patient volume, and resource utilization formed a key component of this process.

Other representative projects include working with an academic medical center and supporting them as they considered making a significant capital investment in new technology. The project included developing a microsimulation model to predict the demand for proton beam therapy (PBT) as a treatment for various types of cancer.  Other aspects of the project included assessing competition from other PBT centers, reimbursement rates, and treatment guidelines, all in an effort to better understand the financial implications of moving forward with the proposed project.

For another client, Dr. Maki assessed the effects of a healthcare equipment supply shortage and how this shortage impacted patient choice, including specific modality of treatment and provider selection. These results were used to determine damages in litigation proceedings. She has also served as an expert witness in litigation proceedings relating to the opioid epidemic.

Dr. Maki is an active researcher and has written on topics including the effects of informational interventions on individual decision-making and on tobacco policies and their effect on smoking cessation. Her research articles have been published in peer reviewed journals, including the Southern Economic Journal and the International Journal of Drug Policy.

Dr. Maki holds a B.A. in economics from Arizona State University, a M.S. in accounting from the University of Notre Dame, and both a M.S. and a Ph.D. in economics from North Carolina State University with fields of specialization in health economics and labor economics. She also holds a position as an Academic Associate at Arizona State University’s College of Health Solutions and teaches a masters level health economics course.

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