Our expert-led teams help clients rapidly unlock profitability, bringing the optimal mix of consulting tools, analytics and operating experience to deploy strategies that deliver sustainable, accelerated revenue growth in an accelerated timeframe.
Our Service Offerings
Strategy, Innovation and Growth Execution encompasses strategy development; strategic planning; business model design and strategy execution
Marketing and Salesforce Excellence covers customer segmentation; brand and product management; customer experience and loyalty; sales force effectiveness and predictive analytics
Customer and Product Profitability involves customer and product profitability; channel and segment profitability; customer value management and customer base management
Pricing and Performance Analytics comprises pricing; growth and demand sensitivity
Digital Transformation consists of digital change advisory and digital transformation support
Data Management involves data governance; data migration and remediation; regulatory compliance; cloud strategy; data risk assessments and proactive cybersecurity
Brand and Reputation Management involves reputation research, assessment and benchmarking; crisis communications and issues management; messaging and organizational positioning; media and presentation training and strategic media relations
Typical Client Concerns We Address:
"Our competition is getting stronger and our growth rate is slowing."
"We have good data, but lack critical business insight."
"Customers don’t have consistent experiences with us across channels and touchpoints"
"Sales performance is not where it should be, and we need help identifying the key drivers of performance."
"The top line is growing, but we’re not seeing a commensurate rise in profitability."
"NPS scores reflect an aging brand. We’re not sure how to re-invigorate our brand for the future."
We lead with our industry expertise, working side-by-side with management, boards of directors and investors to help align business activities to a critical few priorities, striking a balance between short-term and long-term goals. Our approach is rooted in our industry strength and product depth. Our deep bench of senior-level industry practitioners understand our clients’ challenges, opportunities and competitive landscapes. We offer expertise in the following industries: