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Data Centers & Managed Services

For more than a decade, the Telecom team at FTI Consulting has provided a unique combination of strategic, financial and operational expertise to dozens of wireless service buyers and sellers, satellite operators, tower operators and equipment manufacturers in the United States, Europe, Asia and Latin America. Our professionals leverage their wireless telecom experience to assess the key factors that drive (or detract from) value. Using a data- and metrics-based approach, we evaluate the viability of a business plan, determine strategic alternatives, articulate a value proposition or recommend and implement performance improvement tactics.

Our Services

Strategy Development & Implementation

The dedicated Telecommunications team at FTI Consulting has an in-depth knowledge of wireline and wireless networks; fiber, broadband, satellite and cable operations; content delivery networks and over-the-top platforms of telecom companies around the world. Our professionals come from within the industry and, as a result, have a thorough understanding of the strategic, operational, technological, financial and customer acquisition and retention issues facing telecom providers.

Service Delivery Optimization

Industry headwinds and technology shifts have highlighted the need for telecommunications providers to deliver customer services better and better. In many cases, however, Industry consolidation has created inefficient and untenable operating environments making it more difficult to do so. Leveraging experience gained with more than 170 different telecom companies, FTI Consulting service delivery optimization methodology balances the requirements of operational efficiency and customer experience.

Customer Profitability

The FTI Consulting approach to performance improvement includes revenue enhancement in addition to cost controls and efficiency. Our professionals evaluate key operating metrics that drive value, processes and procedures that impact decision-making and evaluate external trends that influence revenues. Armed with facts and our experience in best practices, we develop and help implement appropriate strategies and processes to improve results.

Big Data Analytics

The complexity of financial systems and globalization of business processes challenge organizations to preserve and analyze transactional data to identify relevant transactions specific to a litigation and to prevent and detect fraud.

The data analytics team at FTI Consulting delivers strategic business solutions to clients requiring in-depth analysis of large, disparate sets of financial, operational and transactional data. Our professionals — respected experts in technology, finance, statistics, financial modeling, forensic accounting and the law — have extensive experience in the managing and mining of large, complex information to provide data to solve business problems common among TMT companies. We produce simple but detailed visualizations from complex data sources, making it easier to identify issues, trends and abnormalities. Visualization of complex information offers clients a clearer sense of the problem vs. the confusion caused by tables of numbers and allows us to model solutions when large amounts of data are involved.

Sales Force Effectiveness

The FTI Consulting approach to sales effectiveness combines strategy, process and employee empowerment to create lasting improvements. We assess skills, training, productivity, organizational processes and compensation to drive best-in-class performance as appropriate for each sales force, with changes reaching down to impacted employees.

Merger & Acquisition Integration/Carve Outs

Pressure on management to deliver synergies quickly is growing as expectations for value creation in M&A transactions become more transparent. While different types of acquisitions require different responses from management, they all share the imperative of needing expert-driven advisory from specialists who know both the industry and the merger & acquisition integration process. With expertise in a dozen industries and experience in more than 100 integration projects, our specialists partner with management to ensure adoption of best practices, maintaining continuity of customer experience, and focus on analytics and culture.

Due Diligence

The transaction advisory experts at FTI Consulting — senior practitioners and dedicated teams with specific industry expertise — offer a forward-looking perspective and track record of success across the entire transaction life cycle. Whether representing buyers, sellers or lenders, we offer comprehensive due diligence advice and hands-on support in evaluating opportunities across the risk/return spectrum. As part of a global consulting firm known for success in high-profile, high-stakes transactions, we help our clients maximize value and minimize risk.


With more than 1,350 transactions completed, our valuation experts understand the complexities of analyzing assets and businesses in both dynamic and declining markets. Our professionals bring a unique depth of financial and practical experience to all our valuation engagements. By leveraging our significant industry expertise, we also specialize in assessing the value of intellectual property and intangible assets.

Financial opinions and valuation services include:

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Valuation — Wireless Spectrum

FTI Consulting has advised buyers in nearly a dozen recent spectrum auctions throughout the world, providing valuations, competitive assessments and regulatory support in advance of the auction. In the United States, when the Federal Communications Commission initiates wireless spectrum auctions, our spectrum experts work with carriers and with broadcasters who are interested in buying and/or selling spectrum. We follow the National Broadband Plan and the anticipated broadcast spectrum auctions, utilizing our related international experience.

Interim Management

The challenges that companies face may be strategic, operational, financial or market driven, but, inevitably, they will lead to loss of investor support and confidence if the challenges are not handled optimally. Investors and owners engage FTI Consulting for interim management assistance through critical periods or to achieve specific critical goals. Our interim managers have extensive experience advising and collaborating with boards of directors and executive teams to succeed in an interim management or turnaround scenario.

Equally, our turnaround and crisis management teams represent a broad array of experience covering the entire C-suite. They know how to adapt quickly to manage risk, reduce costs, improve liquidity and communicate effectively with stakeholders in various parts of the entertainment industry.

Many engagements are short term, requiring a fully staffed, highly skilled interim management team to execute quickly on a business plan. Others are long term and require one or two professionals with specific, identified skills.

Litigation Support

FTI Consulting provides law firms and corporations around the globe with a complete suite of litigation support and investigative, consulting and expert witness services. Our team of telecom experts includes certified public accountants, certified fraud examiners, valuation experts and insolvency professionals, among others, with expertise in networked industries, anti-trust and intellectual property.

Utilizing our deep telecom industry experience and our financial and operational know-how, we understand complex situations quickly and articulate critical issues clearly in writing and in the witness box. As a result, we have been directly involved in some of the most historic, high-stakes cases of the last decade.

Investment Banking

We combine deep telecom industry experience and company-specific financial/operational knowledge with execution expertise to identify value drivers and risks critical to a transaction outcome.   

We have been distinguished among financial advisors for assisting clients in the development of business plans and financial forecasts to consummate merger and acquisitions and financing transactions. Potential buyers, sellers and financing sources count on our analyses and valuation estimates in a way few investment bankers can match.

Through our FINRA-regulated investment banking subsidiary, FTI Capital Advisors, LLC, we leverage knowledge of our clients and their markets. Our professionals provide insight and answers that drive value and overcome obstacles to help complete sale, acquisition and capital raise transactions and to provide valuation and fairness opinions.


FTI Consulting has led the restructuring league tables consistently, thanks to our team’s in-depth, industry-specific operational experience and world-class financial expertise. We approach restructuring with industry-specific knowledge plus bankruptcy and reorganization skills. Our professionals have a highly respected track record of stabilizing overleveraged companies, resolving balance sheet issues, assessing operations, restructuring debt and maximizing value to constituents.

Our restructuring team helps clients improve liquidity, conserve cash and manage working capital with services that include:

  • Business Plan Assessment Contingency planning
  • Stakeholder negotiation
  • Divestiture analysis
  • Debtor-in-possession and exit financing options

Strategic Communications

The Telecommunications industry team within our Strategic Communications practice includes sector experts with experience representing a broad range of organizations and companies, from start-ups to multinationals. Our clients benefit from the team’s relationships with key influencers to provide a comprehensive suite of integrated communications services, including:

  • Corporate and employee communications
  • Financial communications
  • Public affairs
  • Creative engagement
  • Strategy consulting and research
  • Crisis communications
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