Revenue Solutions Access Management | FTI Consulting

Revenue Solutions Access Management

Health Solutions

March 31, 2017

An efficient Patient Access process is critical to a health system’s financial strength and is one of the most important elements of its revenue cycle. With a direct link to patient satisfaction and service reimbursement, access management optimization is a critical focal point for organizations seeking to achieve increases in market share, margins and operational efficiency.

FTI Consulting is a market leader in innovative access management model development. The impact from access management improvement initiatives is projected to be in the range of 1 percent to 2 percent of net revenue improvement, generally within 12 to 18 months of implementation. These outcomes can be achieved through concentrated efforts to engage all stakeholders (most notably patients and physicians) by implementing workflows and practices to address revenue impacting activities at the point of initiation in the revenue cycle. Our coordinated approach to access management performance improvement and service redesign is based on the following model:

Opportunity Identification: FTI Consulting experts isolate and frame improvements for your organization related to people, processes and technology that impact net revenue, cash flow and operating margin.

Solution Creation: Through collaborative design and integration, our experts work with your organization to develop an action plan, incorporating industry leading practices along with detailed plans to prepare the organization for implementation.

Improvement Support: FTI Consulting helps your team prioritize change and implementation activities by area of opportunity in order to enhance fiscal and operational performance. Our experts are focused on tangible and actionable solutions for every type of healthcare provider organization.


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