Technology

2013 Annual Report

Our Technology segment is a leading e-discovery and information management consulting, software and service provider. We provide software services and discovery consulting to companies, law firms, courts and government agencies worldwide. We assist clients with internal, regulatory and global investigations, early case assessment, litigation and joint defense, antitrust and competition investigations, including “second requests” under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, and the secure management, analysis and use of critical corporate information. We provide a comprehensive suite of software and services to help clients locate, review and produce electronically stored information (“ESI”), including e-mail, computer files, voicemail, instant messaging, and financial and transactional data.

Our proprietary Ringtail® software and AcuityTM e-discovery offerings are used for e-discovery and document review, including litigation support and secure information management. Ringtail® is also used in transactional settings to support information “deal rooms” and M&A activity.

Our e-discovery software can be deployed either on-premises by the company, law firm, government agency or other client, or on-demand as a hosted solution through us or our network of third-party service providers. This hybrid deployment capability helps clients scale to the unique demands of their individual case requirements while maintaining a consistent and cost-effective e-discovery process. A number of factors affect the demand for our technology services, including competing services and products, price and the number of large complex litigations, class action proceedings, M&A activity and governmental and internal investigations.

Our Technology services and products are offered through a global network of 23 offices in five countries. In 2013, we increased the number of revenue-generating professionals in our Technology segment by approximately 10.5 percent to 306 professionals as of December 31, 2013.

In 2013, our Technology revenues of $202.7 million increased 3.8 percent compared to $195.2 million in the prior year period. 2013 Adjusted Segment EBITDA was $60.7 million, or 29.9 percent of segment revenues, compared to $57.2 million, or 29.3 percent of revenues in 2012.

Technology Software & Services

2013 Awards & Accolades

  • Member of the “Leaders” Quadrant in Gartner’s “Magic Quadrant for e-Discovery Software” Report in June 2013
  • Ringtail Software-as-a-Service E-Discovery product named a Trend-Setting Product of 2013 by KMWorld Magazine in September 2013
  • Recognized as an industry leader in legal software and service offerings in the May 2013 National Law Journal reader rankings
  • Named to KMWorld magazine’s 100 Companies That Matter in Knowledge Management list in March 2013

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