Technology
We provide companies and their investors with a full range of services for Strategy & Growth, Business Transformation, Transactions, and Restructuring needs. Our teams of senior-level experts bring FTI Consulting’s blend of strategic, financial, operational, and technical consulting to tech and platform companies. Our approach to strategy & growth advisory includes new product and geographic market entry and product portfolio optimisation is integrated with go-to-market and R&D effectiveness, organisation design, cloud/infrastructure, and external spend optimisation models. We use proprietary tools developed from our experience working with hundreds of companies in the space for over two decades.
Our transactions team provides the same multi-disciplined, integrated approach to pre and post-deal diligence assessments, integration, and carve-outs.
Specialised Services for Technology Companies Include
Strategy & Growth Transformation
Long-Range Planning for Growth: An enterprise and product strategy that drives an integrated long-term product...
Long-Range Planning for Growth: An enterprise and product strategy that drives an integrated long-term product roadmap with defined value and with inputs from Sales & Marketing teams.
Pipeline Acceleration / Revenue War Room: We conduct pipeline analytics and establish a Revenue War Room to make pipeline management more effective and to improve upsell and cross-sell opportunities across a product portfolio. We have battle-tested tools, analytical approaches, and war room artifacts that allow organisations to see an immediate impact on the top line.
Enterprise / Product Strategy and Portfolio Management: Clients often request a three-year R&D Roadmap which incorporates external market and customer perspectives as well as governance and process guidelines.
Go to Market (“GTM”) Effectiveness: We focus on five cores capabilities to drive GTM transformation:
- Effectiveness of Sales, Marketing, and Pricing
- Customer Experience, Success & Support
- Revenue Operations
Cost Transformation
Organisation Transformation: In the Tech space, where people expense can be 70% - 80% of total cost and companies...
Organisation Transformation: In the Tech space, where people expense can be 70% - 80% of total cost and companies accustomed to rapid growth sometimes over-hire during growth periods and then may face the challenge of right-sizing their organisations during times of slow growth or revenue decline. To aid companies specifically to assess the adequacy of their payroll we built a proprietary benchmarking tool for Transforming Organisations with Business Intelligence (“TOBI”).
Our TOBI tool uses more than two million data points with which to compare organisations from the bottom up quickly and accurately.
Non-Labour External Spend Optimisation: Non-labour external spend is typically a black box in tech organisations and leads to an unclear view of demand for services and costs. In response to this all too frequent occurrence we have developed capabilities to build external spend cubes rapidly which forecast demand and allow companies to adjust costs proportionately.
R&D Effectiveness
While R&D organisations typically are flooded with metrics, many struggle to focus on the critical KPIs that...
While R&D organisations typically are flooded with metrics, many struggle to focus on the critical KPIs that move the ROI needle. In response, FTI Consulting measures the effectiveness of the R&D organisation across three dimensions:
Quality: Effectiveness meeting internal and customer needs. And resolving the bugs and backlog issues? The amount of time and effort spent on non-issues.
Reliability: With heavy reliance on cloud services, reliability of platform becomes paramount to customer retention.
Productivity: How to determine productivity and effectiveness of the various squads/scrum teams? And why?
Go to Market (“GTM”) Effectiveness
We help companies uncover inspiring, thoughtful, and “implementation-ready” solutions to accelerate their...
We help companies uncover inspiring, thoughtful, and “implementation-ready” solutions to accelerate their revenue and EBITDA growth agenda. We put your GTM priorities at the heart of your company’s value creation strategy. We approach GTM transformation from two distinct viewpoints: GTM growth approach tailored to drive revenue growth when you are doubling down on growth (or) GTM optimisation approach tailored to drive EBITDA growth when you face mounting cost pressures and macro-economic headwinds. We pride ourselves in not only developing pragmatic solutions but also helping execute them by working alongside your management team.
We deploy six key capabilities to drive GTM transformation: Sales Effectiveness, Marketing Effectiveness, Pricing Effectiveness, Customer Success & Support Effectiveness, Customer Experience, and Revenue Operations.
Transactions
Our well-known strategic, operational, financial, and technical expertise positions FTI Consulting to provide...
Our well-known strategic, operational, financial, and technical expertise positions FTI Consulting to provide comprehensive, integrated due diligence capabilities for M&A, integration, and carve-outs across the broad array of companies that comprise tech.
Integrated Due Diligence Services include:
Our broad experience across the industry landscape makes FTI Consulting a ‘one-stop-shop’ for almost all types of M&A due diligence for companies and equity sponsors.
- Commercial / Total Addressable Market Diligence
- Financial / QoE Diligence
- Operational Diligence
- IT, Technology, and Cyber Diligence
Merger Integration & Carve-out Services include:
Our merger integration framework aligns with an organisation’s priorities and focuses on factors that drive value while ensuring the company maintains smooth operations.
Restructuring
FTI Consulting has been the world’s largest restructuring advisor for than last 15 years.
FTI Consulting has been the world’s largest restructuring advisor for than last 15 years. Combining industry experience and operational expertise, FTI Consulting assists companies and their financial partners at every stage of a company’s life cycle, including times of stress and distress.
- Representing all categories of stakeholders both in-court and out-of-court
- Special Situations Investment Banking
Strategic Communications
The Technology industry team within our Strategic Communications practice includes sector experts with experience...
The Technology industry team within our Strategic Communications practice includes sector experts with experience representing a broad range of organisations and companies, from start-ups to multinationals. Our clients benefit directly from our comprehensive suite of integrated communications services enhanced by the team’s relationships with key influencers, including:
- Corporate and employee communications
- Financial communications
- Public affairs
- Creative engagement
- Strategy consulting and research
- Crisis communications
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