Aged Care Advisory Services

We support providers across key market issues, including sector reform, strategy, operations and transformations, digital enablement, data analytics and AI for decision making, provider sustainability, health economics and business cases, and privacy and data. Our senior experts work alongside clients to deliver unparalleled service and solutions across the full spectrum of aged care services and offerings, including wellness, home care, residential care and retirement living.

• Sector Reform: We support provider strategy and program analysis, market analysis, program design and consider policy implementation.
• Workforce Capability and Leadership: We provide aged care leadership training consultants, workforce development programs and support building aged care management capability to improve workforce skills.
• Consumer Experience and Engagement: We design person-centred aged care services and develop feedback and engagement strategies that improve experience and outcomes for older Australians.
• Service and Operating Models Redesign: Our experts develop service models and transform services through operating models redesign to improve efficiency and care delivery.
• Operations and Transformation: Our team supports providers in improving productivity, delivering better quality outcomes and transforming their operations.
• Workforce Optimisation: We support with workforce management and planning, designing workforce models and innovative workforce solutions.
• Digital Enablement: We support large-scale digital and operational transformations, with workforce, program and change management expertise.
• Data Analytics and AI: We help providers make better use of their data assets, drive business performance and inform decision making.

Our team provides comprehensive services to help government agencies achieve their goals and objectives in aged care. By leveraging our expertise, government agencies can improve their performance, achieve better outcomes and enhance their overall impact.

• Strategy and Policy Development: We work with agencies to develop and refine their strategic plans and policies, ensuring they are aligned with their mission and vision.
• Program Implementation, Review and Evaluation: Our team assists with the implementation of programs, reviews their progress and evaluates their effectiveness to identify areas for improvement.
• Organisational Reviews: We conduct thorough reviews of agencies to assess their efficiency and effectiveness, identifying opportunities for improvement and providing recommendations for enhancement.
• Regulation Support: We support the development of policies, systems and processes to inform and deliver better regulation of the sector.
• Health and Aged Care Interface: Due to our detailed understanding of health and hospital systems and aged care, we work with both health and aged care to identify and develop solutions to support older Australians remain in or return to their community or residential care.