Toffi Jacobi

Toffi Jacobi is a member of FTI Consulting’s Human Capital and Aviation practices. Toffi has more than a decade of experience in workforce productivity improvement, cost optimisation, operational turnaround, organisational design and leading broader transformation programmes within aviation and other labour-intensive businesses.

Toffi’s previous client support has focused on workforce transparency, frontline productivity, transformation programme set-up and execution and workforce management effectiveness, with emphasis on highly operational or people-centric industries. His efforts often focus on designing workforce strategy and identifying practical levers available to management to ‘fund the journey’ for broader transformation ambitions.

Prior to joining FTI Consulting, Toffi was part of the global leadership team at Swissport International, the world’s largest aviation ground handler. Brought on during the transition to private equity ownership, Toffi was responsible for accelerating the company’s transformation agenda, with focus on M&A due diligence, operating model design, Collective Labour Agreement (‘CLA’) strategy and execution and tactical operational improvement efforts.

Toffi started his career in New York at Seabury Consulting, a boutique aviation advisory firm acquired by Accenture. While at Seabury, Toffi supported clients in North and South America, Europe, the Middle East and Africa on complex turnaround projects, organisational diagnostics, labour negotiations and pre-transaction due diligences.

Relevant Experience:

• Multiple airline transformations and restructurings to achieve shareholder, investor and C-suite turnaround objectives
• Led multiple frontline workforce performance improvement programmes, including focus on labour agreement execution and resource planning optimisation
• Designed target operating model for leading European commercial landscaping business
• Led labour efforts for multiple M&A transactions for global aviation ground handler, including new country start-up
• Developed CLA and workforce strategy for European bulk terminal operator