
Skilled Person Review of a Popular Mobile Payment Platform’s Financial Crime Controls
FTI Consulting acted as Skilled Person to assess the financial crime controls of a UK electronic money institution undergoing regulatory wind-down.


Our trusted Skilled Person and oversight services help global organisations meet regulatory obligations, ensure compliance and restore stakeholder confidence after enforcement actions, while also proactively evaluating and enhancing the effectiveness of compliance programmes.
We deploy our professionals and technology resources in a tailored manner to be responsive to work plan priorities, enable effective assessments and feedback, control costs, and minimize disruption to the organization.
In matters where independence and objectivity are required, our team is diligent in evaluating and maintaining our autonomy while providing high-quality service and a flexible approach. We understand the importance of being clear in our communications and have developed a strong reputation for being fair and balanced in our analyses and appropriately focused and practical in our recommendations.
When we are acting as a Skilled Person our integrated global team of senior compliance experts and industry specialists helps global organisations:
Ensure credible, independent oversight
Validate remediation and corrective actions
Reduce legal and reputational risk
Strengthen compliance and governance systems
Build regulator and stakeholder confidence
Ensure compliance, remediation and control effectiveness under regulatory or court oversight. We serve as — or support — skilled persons, examiners and receivers following misconduct findings or settlement agreements, conducting policy and process reviews, interviewing key personnel and performing transaction testing to verify that corrective actions are implemented, controls are operating as intended and risks are being mitigated.
Enhance compliance and governance programmes in a cost-effective, practical way. We assess and test policies and procedures, controls and training programmes to ensure they comply with legal, regulatory and ethical standards, and identify targeted enhancements that strengthen effectiveness without unnecessary complexity.
Strengthen internal auditing activities to prevent, detect and remediate compliance issues. We review audit plans, test controls, identify root causes and design corrective actions that are practical, operationalised and aligned with authoritative guidance.
Conduct annual independent assessments for regulated industries, such as financial services and healthcare. We assess compliance with applicable laws, test controls, evaluate policies and procedures and provide clear, defensible findings for boards, regulators and auditors.
Help stabilise distressed organisations and preserve assets before bankruptcy or criminal proceedings. We can serve as the appointed receiver or work alongside appointed counsel to secure assets, assess risks and oversee critical operations during periods of heightened scrutiny.
Address complex antitrust, competition and compliance challenges. We provide economic, regulatory and forensic expertise to assist clients with investigations, litigation, transaction reviews and monitorships across jurisdictions — helping organisations meet consent-decree obligations, implement required remediation and satisfy expectations from courts, regulators and competition authorities.
Provide independent oversight for government and regulatory mandates. We are directly appointed by agencies such as the SFO, NCA and FCA to serve as a Skilled Person, reviewing company conduct after criminal or civil settlements to verify required changes, assess remediation and ensure compliance with enforcement obligations.
Get the specialised support your matter demands. In Skilled Person Reviews, enforcement actions and complex regulatory cases, our teams bring antitrust, corruption, bribery, healthcare fraud and compliance expertise — backed by deep knowledge of local laws, business practices and regulatory expectations — to help you build a defensible, regulator-ready case.
Our experts are former regulators, compliance experts, auditors, executives and investigators with decades of experience serving as a Skilled Person or independent monitor in high-stakes matters across industries and jurisdictions, including within the U.S. (DOJ, Fed, FTC, NYDFS, OCC), and the U.K. (SFO, NCA and FCA).









