Mark Higgins

Mark Higgins leads the Data and Technology Transformation practice in Europe, Middle East and Africa (“EMEA”). Mark specialises in data-driven performance improvement and growth focused business transformation.

Mark has a proven track record working with corporate and private equity clients to assess drivers of non-performance and deliver business solutions that add sustainable commercial value. This includes delivering tenfold returns for his clients on their investments in artificial intelligence (“AI”), as well as data- and digital-driven initiatives.

Mark has led strategic growth and profitability improvement engagements for blue chip organisations in insurance, banking, wealth management, telecommunications, technology and retail.

Prior to FTI Consulting, Mark provided value creation and technology advisory services to the financial services sector as the founder of a boutique consultancy. During this period, his contribution delivered significant uplift in EBITDA performance and customer lifetime value for his clients.

Previously, Mark also fulfilled several leadership roles within the industry, developing new products, planning and leading complex business change and managing delivery of large technology implementations for market-leading organisations.