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Crisis & Issues Management - Australia Service Sheet

FTI Consulting can help companies prepare, respond and recover from a crisis or issue. Crisis events create highly volatile communications challenges for management teams whose principal focus must be dedicated to marshalling an effective operational response. Failing to effectively prepare, respond and contain a critical incident can be just as – if not more – severe than the crisis itself.

Our Approach

We approach crises as multidimensional, complex events. Our teams incorporate every element of the FTI platform – multidisciplinary skill sets, industry expertise, and a global footprint.

Our approach is grounded in two equally important disciplines: preparedness & management.

Crisis Preparedness

Vulnerability assessment
Scenario planning
Crisis and communications plans
Tabletop and training exercises

Crisis Management

Situation assessment
Stakeholder analysis
Media training

Our Primary Objectives Are Simple:

Minimise management distraction.
Coordinate with other external advisors to ensure message discipline.
Work closely with counsel to ensure communications and legal strategies are aligned and mutually supportive.
Take control of the situation through active communications engagement.
Manage stakeholder relations effectively, providing support in creating and disseminating target materials.
Respond rapidly to new developments and plan for shifting scenarios.