Slide number 1
FTI Consulting’s investigation was referenced numerous times throughout Wells Fargo’s Board of Directors report, which was publicly issued and led to wide-ranging reforms of Wells Fargo’s internal practices.
Reputation Restored
Forensic Investigation Leads to Wide-Ranging Reforms at Wells Fargo
Reputation Restored
Forensic Investigation Leads to Wide-Ranging Reforms at Wells Fargo
主要联络人
How do you restore the reputation and enterprise value of a storied American bank?
Faced with one of the largest cases of alleged customer fraud in U.S. banking history, a special committee of Wells Fargo's Board of Directors engaged FTI Consulting and Shearman & Sterling to conduct an independent investigation into how these alleged events occurred.
我们的影响力
As of June 2025, Wells Fargo has retired 13 consent orders tied to the fake accounts scandal. Wells Fargo remains one of the largest banks in the United States.
Slide for The United States flag waves beside the white dome and columns of the U.S. Capitol building against a cloudy sky.
These reforms helped the bank avoid criminal prosecution and were referenced in the bank’s $3 billion settlement with the U.S. government in February 2020.
在危机与变革中，最重要的是你接下来采取的行动。
我们的角色
Restoring a bank’s reputation and enterprise value
The independent directors of Wells Fargo’s Board of Directors issued a public report on the root causes of the sales practice failures. FTI Consulting's findings were a big part of the foundation to support their point of view.
FTI Consulting's forensic accounting and data analytics experts examined millions of records spread across multiple platforms, looking back 15 years for relevant data.
The team conducted more than 50 interviews and analyzed consumer bank data from millions of accounts to uncover underlying issues ranging from decentralized processes to corporate culture.
FTI Consulting experts presented findings and responded to requests from attorneys at various agencies, including the SEC, civil and criminal divisions of the DOJ and the California Attorney General’s office.
当一切都处于危机之中
富事高咨询 (FTI Consulting) 是全球性的商业咨询机构，致力于服务面临危机和转型的机构。我们的团队由资深专家领导，能够迅速应对复杂情况，提供实际并具建设性的解决方案。
更多案例
专业知识 智慧实践
结合专家知识及行业经验，
在日益复杂的世界中为客户取得真实成果
