Crisis Managed

Helping a Flagship French Group Recover After a Major Cyber Attack

When a cyber attack occurs, maintaining confidence is as critical as recovering stolen data.

When a flagship French group suffered a major cyber attack, FTI Consulting responded by mitigating and managing internal and external reputational risks, playing an active role in rebuilding the client’s information system, recovering data and providing strategic and operational support to the management team throughout the crisis.

我们的影响力

FTI Consulting took charge of the investigation, steering it towards efficiency. Acting as the cybersecurity and crisis communications subject matter expert, we played a pivotal role in structuring the crisis management. FTI Consulting decrypted and recovered most of the encrypted data and enabled the company to communicate proactively with stakeholders and sustain confidence, despite the cyber attack. 


Person Pointing at Computer Screen
Person Pointing at Computer Screen

Slide for Person Pointing at Computer Screen

Image for slide 2

Slide number 2

在危机与变革中,最重要的是你接下来采取的行动。

Discover Our Expertise

我们的角色

Encrypted data recovered, information system rebuilt and stakeholder confidence sustained

The company's shareholders called on FTI Consulting to determine the nature and scope of the attack, assess its impact, and support ongoing operations in a degraded mode. Additionally, FTI Consulting assisted in rebuilding the company's information system and maintaining stakeholder confidence through effective internal and external communication.

  1. Multidisciplinary FTI Consulting teams deployed a proactive communications strategy throughout the crisis to maintain stakeholder confidence, aid in the continuation of business and preserve the reputation of the group and its interests over the long term.

  2. Experts oversaw the entire investigation and ensured coordination with outside legal advisors, in addition to setting up specific monitoring to recover the data published by the group of attackers.

  3. FTI Consulting provided support to the client’s teams in France and in other countries in which the company operates, helping to recover and decrypt the data, rebuild the information system and integrate a layer of cybersecurity essential for a successful restart.


当一切都处于危机之中

富事高咨询 (FTI Consulting) 是全球性的商业咨询机构,致力于服务面临危机和转型的机构。我们的团队由资深专家领导,能够迅速应对复杂情况,提供实际并具建设性的解决方案。

Several images of experts
更多案例

专业知识 智慧实践

结合专家知识及行业经验,
在日益复杂的世界中为客户取得真实成果

探索更多的发展机会

请即申请