
Slide number 1
The centralised self-service model transformed the client’s legal department by improving responsiveness and speed-to-insight for new matters and empowering collaboration between cross-regional teams.

As part of an enterprise-wide transformation initiative, the bank’s legal department planned an ambitious programme to simultaneously reduce data privacy and security risks, enhance responsiveness to legal and regulatory bodies and streamline operations through advanced technologies. The bank engaged FTI Consulting to deliver a unifying global platform to boost legal department efficiency, reduce costs and improve outcomes.
The client adopted a unifying, global framework for its legal processes that achieved the bank’s cost-saving objectives through increased control and efficiency, greater transparency and cost certainty, improved consistency and compliance, and a better balance of in-house and external resources.


The centralised self-service model transformed the client’s legal department by improving responsiveness and speed-to-insight for new matters and empowering collaboration between cross-regional teams.

With a standardised approach for proactive identification of patterns and trends across matters globally, the client became more self-sufficient and improved visibility into its data for legal and regulatory matters.

To ensure long-term resilience, FTI Consulting continues to provide support across the Americas, EMEA and Asia, providing localised expertise and global reach.
FTI Consulting designed a new system that provides a holistic view across all legal and regulatory matters globally, driven by an on-demand reporting application and platforms integrated to streamline the extraction, processing, review and disclosure of data underpinning legal matters.
Our experts deployed a global self-service platform containing a suite of e-discovery tools, accessed via a single portal, and flexible processes to adapt to an evolving data landscape, with an intuitive review functionality for various data formats.
The team implemented consistent methodologies across the client’s legal operations footprint in all geographies, driven by a global playbook, standardised templates and comprehensive training programmes.
Our experts provided support in all key regions for data collection, e-discovery operations and expert advisory services and trained more than 120 professionals across all regions on the centralised model.
See why FTI Consulting is the leading global expert firm for organizations facing crisis and transformation.

See how our expert-driven, industry-focused approach produces real results in an increasingly complex world.

