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Our experts recovered and analysed data published by the group of attackers to provide the necessary elements to the client’s legal team and outside counsel for specific declarations and legal steps.
Crisis Managed
Helping a Flagship French Group Recover After a Major Cyber Attack
Crisis Managed
Helping a Flagship French Group Recover After a Major Cyber Attack
Key Contacts
When a cyber attack occurs, maintaining confidence is as critical as recovering stolen data.
When a flagship French group suffered a major cyber attack, FTI Consulting responded by mitigating and managing internal and external reputational risks, playing an active role in rebuilding the client’s information system, recovering data and providing strategic and operational support to the management team throughout the crisis.
Our Impact
FTI Consulting took charge of the investigation, steering it towards efficiency. Acting as the cybersecurity and crisis communications subject matter expert, we played a pivotal role in structuring the crisis management. FTI Consulting decrypted and recovered most of the encrypted data and enabled the company to communicate proactively with stakeholders and sustain confidence, despite the cyber attack.
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The team completed a full assessment of the client’s cyber maturity and proposed a short- and medium-term roadmap, covering both business IT and industrial systems, and enabled the complete rebuilding of the company’s information system.
In crisis and transformation,real-world experience delivers.
Our Role
Encrypted data recovered, information system rebuilt and stakeholder confidence sustained
The company's shareholders called on FTI Consulting to determine the nature and scope of the attack, assess its impact, and support ongoing operations in a degraded mode. Additionally, FTI Consulting assisted in rebuilding the company's information system and maintaining stakeholder confidence through effective internal and external communication.
Multidisciplinary FTI Consulting teams deployed a proactive communications strategy throughout the crisis to maintain stakeholder confidence, aid in the continuation of business and preserve the reputation of the group and its interests over the long term.
Experts oversaw the entire investigation and ensured coordination with outside legal advisors, in addition to setting up specific monitoring to recover the data published by the group of attackers.
FTI Consulting provided support to the client’s teams in France and in other countries in which the company operates, helping to recover and decrypt the data, rebuild the information system and integrate a layer of cybersecurity essential for a successful restart.
Thanks to our in-depth knowledge of the hacker’s modus operandi, we were able to anticipate and prepare possible scenarios — adapting our communication strategy to all the company stakeholders at every stage to preserve trust, but also to communicate with caution and restraint to avoid any future legal risks.
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