Effective Cyber Incident Response & Recovery
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April 04, 2025
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When an organization falls victim to a cyber attack, swift action is crucial. Priorities include containing the incident, activating the incident response plan, and engaging third-party cybersecurity experts to support.
Given the high-pressure nature of the situation, effective communication and collaboration are key. After the incident, conducting a comprehensive investigation helps identify weaknesses and enhance preparedness for future threats.
Understand and Contain the Incident
Upon discovering a cybersecurity incident, it is essential to gather as much information as possible and determine its root cause; when it occurred, how it happened, and what systems and data have been affected. Preserving the data for future investigation is vital.
Activate the Incident Response Plan
Your incident response plan should be activated immediately and all members of the crisis management team should be notified. If your team lacks the necessary expertise, engage external cybersecurity experts to guide you through the crisis, minimize impact to your organization, and ensure critical actions are taken.
Ensure Clear and Effective Communication
Notify legal counsel and the appropriate regulatory bodies promptly. Given the intensity of the situation, it is crucial to keep stakeholders informed of your actions and ensure seamless collaboration among all relevant parties.
Conduct a Comprehensive Post-Incident Investigation
Once the incident has been contained and normal business operations have resumed, it is imperative that a thorough post-incident analysis is conducted. This will help identify vulnerabilities, assess the effectiveness of the incident response plan, and strengthen the response processes. As a result, cybersecurity programs will be strengthened and resilience will be enhanced.
FTI Consulting can support your cybersecurity incident response at every step. Find out more here.
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Published
April 04, 2025
Key Contacts
Senior Managing Director
Senior Managing Director, Head of Cybersecurity, EMEA & APAC