Antonio Guastafierro

Antonio Guastafierro specializes in the telecom, media and technology (“TMT”) industry, with a focus on B2C and B2B value proposition definition, base management and customer lifecycle, analytics-driven strategy and customer journey optimization.

Mr. Guastafierro has 15 years of telecommunication industry experience across several continents and markets in Europe, North America, Africa and the Middle East. He has advised major clients across the TMT industry with a specific focus on analytics-driven engagements for base management, acquisition, retention and lifecycle management. He also has functional experience in B2B and enterprise strategy augmentation, new product launches (new mobile players, fixed wireless access players) and digital transformation.

In recent years, Mr. Guastafierro has contributed to the creation of key analytical methodologies and products for telecommunication companies in North America, such as network and service quality of experience model, churn and acquisition propensity models, customer ROI optimization and bad debt prevention models and customer journey analytics.

Prior to joining FTI Consulting, Mr. Guastafierro worked as Product Manager for Access Services (Core Telco Products) at Deutsche Telekom AG and was responsible for the implementation and internationalization of quality of service and 4G launch across several national operators of the Deutsche Telekom Group.

Mr. Guastafierro is fluent in English and Italian, and conversational in German.