Charlotte Gordon

With more than a decade of experience in healthcare and a foundation as a Registered Nurse, Charlotte Gordon offers a unique combination of clinical insight, operational expertise and business acumen to drive strategic change in the healthcare sector.

Charlotte has worked with both public and private healthcare providers to enhance operational efficiency, build organisational capability and deliver measurable outcomes.

Charlotte is passionate about enabling accessible, patient-centered care through empowered, high-performing teams. Specialising in implementation, she excels at navigating complex healthcare environments, working across all levels of an organisation, from board members to frontline clinicians, to foster collaboration, solve challenges and achieve sustainable transformation.

Known for her expertise in navigating the dynamic relationships between operations, workforce strategy and quality care, Charlotte drives innovation that enhances patient outcomes and optimised organisational performance.

Relevant Experience:

• Large Public Hospital in Adelaide — Implementation of a daily management system to standardise ways of working and drive improvements across more than 20 clinical units (including Wards and Emergency Department) across two hospital sites
• Local Health District in Sydney — Design and implementation of an organisational improvement programme focused on emergency access, quality and safety and staff satisfaction across the District
• Large Private Hospital in Sydney — Design and implementation of a digitally enabled virtual Pre-Admission Clinic Model of Care