The Competitive Edge - Making the Most of Hospitalists
Driving Quality of Care, Service and Financial Performance through Integration and Leverage
Hospitalists occupy an increasingly critical role in America’s health systems. Well implemented hospitalist programs help their organizations drive clinical and financial excellence, improving the quality of customer care and service, as well as physician and staff experience. However, many health systems have failed to realize the full potential of hospitalist programs to deliver significant quality and service improvements. Under both fee‐for‐service and value‐based care models, success or failure in integrating and leveraging hospitalists often means the difference between organizational losses and surpluses. As a result, health systems across the country are now focusing on optimizing hospitalist programs in order to attain the resulting return-on-investment (ROI).
FTI Consulting partners with clients to help them improve hospitalist program quality of care, service, and financial performance. We engage members of the hospitalist team to implement unique and holistic solutions that have proven highly effective for a range of organizations. FTI Consulting's team, including members who are MD and RN credentialed, assesses all relevant aspects of a hospitalist program to determine performance relative to best practice and create a plan to successfully close any gaps. This expert team develops hospitalist leadership through mentoring, coaching, and oversight with a focus on fostering self‐sustainability. The work includes aligning a health system’s hospitalist program with the health system’s leadership team, service lines, departments, and referring providers. To our knowledge, no other consulting practice offers this depth and range of integrated services.