Claims & Underwriting Operations Consulting

In today’s unpredictable and complex market environment, clients and their counsel rely on FTI Consulting, Global Insurance Services to help improve claims and underwriting performance – financial, operational and customer experience.

Meeting The Challenges: The FTI Consulting Difference

The interrelated risk aspects of claims and underwriting with other financial and operational functions, requires a multi-disciplinary team with deep insurance industry experience and expertise to understand and identify issues and provide solutions. FTI Consulting team members include actuaries, claims specialists, CPAs, forensic accountants, investigators, and former regulators with hands-on financial, operational, regulatory and litigation support experience in the full range of claims functions across all lines of business within insurers, reinsurers, captives, risk retention groups, brokers and insureds.
Our professionals have experience and expertise spanning a broad range of industries that require standard and specialty lines of business, including auto, property (including construction), marine, surety, title, workers compensation, business interruption, general and professional liability, medical malpractice, accident and health, asbestos and other health hazard mass torts, bonds, finite reinsurance, and catastrophe and terrorism.

Our Key Services

We work collaboratively to help our clients meet the challenges created by the demands to achieve superior results while reducing costs. Our experts diagnose underwriting and claims to ensure that products meet corporate risk, pricing, performance, market and customer experience objectives. We apply proven methodologies and data-driven analytics to mitigate risks and improve processes and key performance metrics and recommendations that span the underwriting and claims lifecycles. Our experts also apply their expertise and extensive experience in supporting the needs of counsel when claims disputes arise.