Success Hub
-
January 25, 2021
-
The Success Hub provides around the clock, on-demand access to key resources. From project discipline expertise to technology evangelists, through a robust web-based ticketing and knowledgebase system, Success Hub supports long-term success in delivering projects and enterprise transformations. This service provides timely responses to requests by tracking them from submission to resolution, with accurate routing to appropriate resources and including a Service Level Agreement to ensure successful outcomes.
Success Hub Technology Highlights
- Multi-channel support platform to get in touch with our experts
- Integration with most leading IT support systems (ServiceNow, Jira, Zendesk, and others)
- Unlimited 24/7 monitoring of requests
- Powerful reporting capabilities to ensure Service Level Agreements are met
How Success Hub Enables Your Success
Success Hub puts successful project delivery where it should be – the top priority. On-demand, timely answers to resolve business challenges will maximize your organization’s ROI on projects and ensure that all expected business objectives are fully realized.
The Success Hub provides:
- Accelerated adoption of new processes/technology by the user base maximizes your organization’s ROI, ensuring that all expected business objectives are fully realized
- Flexible and customizable commercial models based on your needs
- Timely solutions to business challenges on a day-to-day basis
- Identification of gaps in capabilities from people to process to technology and data
Related Insights
Related Information
Published
January 25, 2021
Key Contacts
Senior Managing Director, Global Leader of Construction, Projects & Assets