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Transformation Realized

Leveraging Technology to Transform a Legacy Newsgathering Model

Transformation Realized

Leveraging Technology to Transform a Legacy Newsgathering Model

Key Contact

Bruce Benson

Changing how we consume news happened organically. Changing how we gather it is another story.

The news department of a major American network wanted to upgrade its legacy “show-led” newsgathering processes and adopt more modern “story-led” workflows and systems. FTI Consulting delivered a technology investment roadmap for improving current-state systems and preparing for a digital-first future.

Our Impact

The client is now equipped with a new, customized collaboration paradigm and technology platform, alongside a technology roadmap with a sequenced set of investment initiatives with estimated capital costs.

A woman in a white blouse and black skirt shows information on a tablet to a man in a blue suit and red tie in an office setting.

The client’s new distribution model for sharing content internally and engaging with digital audiences has been built with technology architecture developed by FTI Consulting.

In crisis and transformation,real-world experience delivers.

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Our Role

Bringing together media and technology expertise to drive concrete outcomes

FTI Consulting constructed a technology roadmap to include five major technical initiatives, including business intelligence and content sharing.

FTI Consulting interviewed more than 50 stakeholders from leadership, editorial, production, newsroom and technology to understand current technology pain points and gaps in the field and corporate hubs.
Our experts developed a capability maturity model and design principles based on pre-production, production and post-production news operation workflows.
The team created a strategic blueprint for an orchestration platform called “SuperDesk” based on our workshops and ongoing company initiatives.

Related Experts

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Bruce Benson

Senior Managing Director

New York, NY

Real-world experience that delivers.

See why FTI Consulting is the leading global expert firm for organizations facing crisis and transformation.

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Deep Expertise in Action

See how our expert-driven, industry-focused approach produces real results in an increasingly complex world.

All Success Stories

Savings Uncovered

Identifying $42 Million in Cost-Saving Opportunities Amid Operating Model Redesign

A Latin America-based enterprise telecom provider wanted to redesign its organization and operating model. Turning to FTI Consulting for support, it was able to identify a number of meaningful cost-saving initiatives.

Performance Unleashed

Project Management Implementation at €6.5 Billion Technology Plant Leads to a Global Digital Transformation

A global engineering and design firm needed FTI Consulting’s expertise to course-correct a stalled implementation of Hexagon EcoSys Projects that was being used to manage the build-out of a €6.5B semiconductor plant owned by a Forbes 100 company. The original implementation stalled due to the lack of people with the industry expertise needed to translate requirements from the business to the EcoSys Projects tool.

Strategy Strengthened

Assessing Financial Modeling and Boosting Capital Efficiency for Clearcover Insurance

FTI Consulting was engaged to verify the veracity of the financial model and identify ways to improve the company’s overall capital efficiency.

Merger Cleared

Microsoft and Activision Blizzard Prevail in Landmark Merger Case

Facing allegations that this acquisition would allow Microsoft to suppress competition in the industry and monopolize popular game titles, FTI Consulting subsidiary Compass Lexecon provided the economic analysis and expert testimony for the landmark merger case.

Value Protected

Defending Reputation and Keeping OpenAI’s Nearly $1 Trillion IPO on Track

In March 2019, OpenAI Inc. — a nonprofit organization founded in 2015 by Elon Musk, Sam Altman and Greg Brockman, now known as The OpenAI Foundation — publicly announced the formation of a for-profit affiliate, now known as OpenAI Group PBC, that would enable OpenAI to raise many billions of dollars in capital investment. In August 2024, Mr. Musk, who had resigned from the nonprofit’s board of directors in February 2018, brought a lawsuit alleging, among other things, that the OpenAI defendants, with the assistance of Microsoft, had broken promises to use his charitable contributions to maintain OpenAI as a nonprofit organization and prioritized profits over the founding mission. At trial, Mr. Musk asserted claims for breach of charitable trust, aiding and abetting breach of charitable trust, and restitution based on unjust enrichment. Among other remedies, Mr. Musk sought to unwind OpenAI’s 2025 recapitalization and disgorgement of OpenAI’s and Microsoft’s alleged wrongful gains.Compass Lexecon and Professors Ilya A. Strebulaev, Daniel Hemel and Somesh Jha were retained by the OpenAI defendants through their outside counsel, Wachtell, Lipton, Rosen & Katz, to act as consultants and expert witnesses in the litigation.

Market Created

Meta Victory Creates a Paradigm for Use of Empirical Evidence in Defining Market Competition

In 2020, the Federal Trade Commission sued Meta, claiming Meta was a monopolist in the personal social networking market and that it had “preserved its monopoly not by outcompeting its upstart rivals Instagram and WhatsApp, but by buying them.” Potential consequences of a ruling against Meta could include a court-ordered spinoff of the two companies, threatening key growth engines and as much as half of Meta’s revenues.Meta and its counsel, Kellogg, Hansen, Todd, Fiegel & Frederick, retained Compass Lexecon as consultants and expert witnesses in the case. Over the course of the roughly five-year litigation, six Compass Lexecon experts filed reports and testified in depositions: Professors Dennis W. Carlton, Daniel R. Fischel, Anindya Ghose, Steven Kaplan, John A. List and Itamar Simonson. These experts were supported by more than 100 staff, including Mary Coleman, Niall MacMenamin, Allan Shampine, Hal Sider, Joseph Goodman and Evan McKay, among others. The trial took place in the spring of 2025 before Judge James Boasberg of the U.S. District Court of the District of Columbia and ran for more than six weeks. Meta ultimately shortened its rebuttal to a week and called only Professors Carlton and List to testify.

Dispute Resolved

Ed Sheeran Prevails in Music Copyright Infringement Case

When a music fan filmed and later uploaded Ed Sheeran performing a playful mashup of two songs at a live concert to YouTube, the clip led to a high-profile music copyright dispute — and FTI Consulting was engaged by Pryor Cashman to deliver the courtroom technology and presentations that helped the jurors evaluate differences in the music. 

Current Opportunities

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Leveraging Technology to Transform a Legacy Newsgathering Model

Leveraging Technology to Transform a Legacy Newsgathering Model

Changing how we consume news happened organically. Changing how we gather it is another story.

Our Impact

In crisis and transformation,real-world experience delivers.

Bringing together media and technology expertise to drive concrete outcomes

Discover Your Team

Bruce Benson

Real-world experience that delivers.

Deep Expertise in Action

Identifying $42 Million in Cost-Saving Opportunities Amid Operating Model Redesign

Project Management Implementation at €6.5 Billion Technology Plant Leads to a Global Digital Transformation

Assessing Financial Modeling and Boosting Capital Efficiency for Clearcover Insurance

Microsoft and Activision Blizzard Prevail in Landmark Merger Case

Defending Reputation and Keeping OpenAI’s Nearly $1 Trillion IPO on Track

Meta Victory Creates a Paradigm for Use of Empirical Evidence in Defining Market Competition

Ed Sheeran Prevails in Music Copyright Infringement Case

Insider Threat Investigation for a High-Profile Research Company

Discover a career at
the center of the action.

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Leveraging Technology to Transform a Legacy Newsgathering Model

Leveraging Technology to Transform a Legacy Newsgathering Model

Changing how we consume news happened organically. Changing how we gather it is another story.

Our Impact

Slide for A woman in a white blouse and black skirt shows information on a tablet to a man in a blue suit and red tie in an office setting.

In crisis and transformation,real-world experience delivers.

Bringing together media and technology expertise to drive concrete outcomes

Bruce Benson

Real-world experience that delivers.

Identifying $42 Million in Cost-Saving Opportunities Amid Operating Model Redesign

Project Management Implementation at €6.5 Billion Technology Plant Leads to a Global Digital Transformation

Assessing Financial Modeling and Boosting Capital Efficiency for Clearcover Insurance

Microsoft and Activision Blizzard Prevail in Landmark Merger Case

Discover a career atthe center of the action.

Discover a career at
the center of the action.