Lunch with FTI: How APPs Can Raise Your Practice’s Performance

Lunch with FTI: How APPs Can Raise Your Practice’s Performance

Healthcare & Life Sciences

December 7, 2018

Date: Wednesday, December 5, 2018
Length: 30 minutes

Why Watch?

Providers are rapidly hiring physician assistants, nurse practitioners and other advanced practice providers (APPs) with the idea of serving more patients more efficiently. But optimizing performance is not only a matter of hiring the right staff. APPs should be recognized as valued providers. Offering them ongoing education and establishing the structures to leverage their abilities fully, your practice will enable them to contribute at the top of their licensure. Both your business and your patients will win. In this session, you will:

  • Explore different models of care in the inpatient, outpatient and procedural care areas
  • Learn about professional development programs and governance that support APPs in working at the top of license
  • Understand the valuation of APP work in terms of physician productivity and ROI
  • Plan for the upcoming shortage of physicians; APPs may be the best way to maintain or expand your practice

Learn About:

Gain insight into APP model of care optimization through understanding scope of practice, governance, compensation and reimbursement.

Who Should Watch?

  • Chief Executive Officers / Presidents
  • Chief Financial Officers
  • Chief Medical Officers
  • Chief Nursing Officers
  • Chief Operating Officers
  • Executive Directors
  • Executive Vice Presidents
  • Medical Directors
  • Physician in Chiefs
  • Practice Administrators
  • VPs of Operations
  • VPs of Finance
  • Practice Managers
  • Physician Practice Administrative Executives
  • Physician Practice Leaders / Directors


Lisa O'Connor
Senior Managing Director
FTI Consulting Health Solutions


Lisa O’Connor is a Senior Managing Director at FTI Consulting and is based in Boston, MA. Ms. O’Connor has more than twenty years of experience in the healthcare industry. Most recently, Ms. O’Connor was the Senior Vice President of Clinical Operations and Chief Nursing Officer at Boston Medical Center where she was responsible for both the day-to-day operations and strategic planning for the clinical delivery systems. Ms. O’Connor’s experience includes labor productivity management within a unionized environment, clinical quality improvement, operations, disaster preparedness and management, supply chain, physician relationships, negotiation, regulatory compliance and other key leadership responsibilities.

Heidi Gambino
Senior Director
FTI Consulting Health Solutions

Heidi Gambino is a Senior Director at FTI Consulting and is based in Boston, MA. Ms. Gambino has more than 20 years of healthcare experience. Most recently Ms. Gambino was the CAO of the department of surgery at a large academic medical center. Heidi has expertise in the development, management and practice optimization of multispecialty physician group practices well as hospital clinic operations. Heidi brings significant experience in the alignment of resources to match provider effort and APP utilization with MDs to increase efficiency.

Pam Taylor
Senior Consultant
FTI Consulting Health Solutions

Pamela Taylor is a Senior Consultant at FTI Consulting and is based in Boston, MA. Ms. Taylor over ten years experiences in the healthcare industry. She has extensive expertise in the practice optimization of multispecialty physician group practices. Through the assessment and implementation of strategies focusing on patient access, provider productivity, practice workflow, practice staffing and patient throughput, Ms. Taylor has helped clients improve financial, operational and strategic outcomes.

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