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Designing and Implementing a Pediatric Innovation Center to Revolutionize Care Delivery

Nicklaus Children’s Hospital engaged FTI Consulting to design, plan and implement a new Innovation Center with a commercialization arm focused on leveraging the hospital’s unique perspectives and creative solutions to improve clinical outcomes, operational performance and patient experience.

Our Impact

FTI Consulting delivered a two-year innovation strategy, including plans to establish and advance the Innovation Center, supported by nine detailed roadmaps to guide implementation.
Our experts’ comprehensive value-to-complexity analysis of solutions within the innovation portfolio enabled data-driven prioritization of 34 initiatives aligned with organizational goals.
The team delivered a curated portfolio designed to drive measurable impacts on clinical outcomes, operational efficiency and patient experience by aligning initiatives with the organization's strategic business objectives.
The customized “ideation-to-scale” framework developed by FTI Consulting is tailored to Nicklaus Children’s Hospital, optimizing speed to pilot, transparency in key performance indicators and robust ROI reporting for innovation governance oversight.

Our Role

FTI Consulting conducted a comprehensive assessment of the client’s digital capabilities, identifying gaps in patient and operational needs, and leveraged its Digital Health Transformation Partnership (“DHTP”) with HIMSS to inform actionable recommendations.
Our team developed an innovation portfolio aligned with the client’s strategic goals, including governance structures, portfolio roadmaps and a value-to-complexity analysis to prioritize recommended solutions.
FTI Consulting led the design, planning and launch of the Innovation Center, delivering more than 20 critical artifacts such as process documentation, a three-year budget, vendor partnership proposals and business plans for solution expansion.
Post-launch, our experts operationalized frameworks, tracked success metrics and supported commercialization efforts by creating tailored go-to-market strategies for the client’s innovations, all while offering continued guidance to sustain momentum.