Hospital Fundraising Organization: Standing up a Governance Function
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August 07, 2024
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Our team of experts conducted a current state assessment and provided an actionable roadmap to increase data and governance maturity. We helped implement the roadmap by standing up a formal data governance office with actionable procedure changes and an organizational restructuring that includes hiring for new roles.
Our Impact
- FTI Consulting created a strategic roadmap to take the organization from their current to target state through actionable recommendations and easy to follow implementation plan.
- Our team rolled out a data governance charter, data classification policy, master data management policy, and data lifecycle policy.
- Our data professionals architected a new request intake process to provide the necessary structure and transparency around data-related requests designed to build trust across technical and non-technical teams.
- Our team supported the client in hiring a Vice President and senior BI analyst. Furthermore, they reorganized the team for increased collaboration and efficiencies and created a formal data governance office to increase tracking and overall productivity.
Our Role
- FTI Consulting performed a current state assessment of the organization’s data operations, application infrastructure, and team structure. Collected information via interview sessions to ensure information was gathered from technical and non-technical stakeholders.
- Our team created a data governance charter and relevant policies and procedures to bring structure and best practices to the organization. Advised on the plan to action upon the documents to ensure their implementation was successful.
- Our professionals developed a roles and responsibilities matrix for data-related tasks to align expectations of everyone in the organization. This increased team morale and understanding while setting realistic targets for completing projects and tickets.
- FTI Consulting evaluated the current application landscape to determine whether it was suited for the organization’s future goals. It was determined that there were critical gaps that needed to be addressed by replacing an existing vendor through an RFP process.
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Related Information
Published
August 07, 2024
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