Enterprise ICT: The Opportunity for Telcos

The global enterprise information and communications technology (“ICT”) market including services like Data Centers & Cloud, Apps & Advisory, Mobile & IoT, Fixed Data, Voice and Security is on the rise, with compound annual growth rates ranging from approximately –1% to 13% between 2024 and 2027 depending on the segment. Data Centers & Cloud, Apps & Advisory and Mobile & IoT are among the faster growing areas. In the ASEAN region the growth is even more pronounced at around 13% driven by expanding demand in cloud and data center infrastructure. Telco operators are increasingly offering both core connectivity services and adjacent solutions like managed services, SaaS/PaaS, private networks, AI computing and IT consulting to capture this enterprise demand.

Our analysis shows that telcos offering the widest suite of services often experience slower growth. The most successful strategy is a focused approach built on three themes: doubling down on strengths, simplifying products and services, and tailoring go to market strategies for specific verticals. This means leveraging core digital infrastructure as a differentiation point, prioritizing high value adjacencies, phasing out declining legacy offerings and crafting industry specific propositions. Our team has analyzed these dynamics and can help telecom clients define and operationalize enterprise ICT growth strategies, answering pivotal questions on which offerings to prioritize, where the most attractive opportunities lie and what business models and go to market plans will yield success.

Bar chart showing global ICT market growth 2024–2027, led by data centers and cloud.
ASEAN ICT market projected to grow 13% with strong data center and cloud demand.
Summary of wide range of core and adjacent offerings that telcos provide to enterprises.
Table showing telco approaches across connectivity, cloud, security, and advisory services.
Chart comparing telco ICT strategies with revenue growth performance by region.
Summarizing the three key themes to drive telcos growth by adopting a focused approach.
Six key questions that can support telcos in their growth strategies.