Blurred motion of four people walking on a glass-walled corridor inside a modern building with patterned blue and gold walls and a black staircase.Blurred motion of four people walking on a glass-walled corridor inside a modern building with patterned blue and gold walls and a black staircase.

Financial Services

Transformation

We’re the first call for financial institutions ready to seize growth opportunities and outpace disruption in high-stakes competitive environments.

Financial institutions that thrive in the next decade will be those that reimagine their business models, embrace innovation and adapt with agility amid relentless regulatory scrutiny, geopolitical uncertainty and stakeholder demands.

Financial leaders need a dynamic transformation partner who can mitigate risk, drive growth and deliver material impact swiftly and efficiently while ensuring stability and compliance.

With teams in every major financial and political center, we apply regional insight to help financial institutions optimize operations and embrace innovation to drive measurable performance gains. Our teams have deep industry expertise and hands-on execution experience to deliver lasting impact in the most complex and regulated environments worldwide.

We partner with banks, private equity, asset managers, insurers, fintechs and sovereign wealth funds to:

  • Accelerate organic and inorganic growth by refining product strategies, deepening client relationships and targeting the most resilient revenue opportunities in an evolving customer landscape

  • Improve efficiency and structurally reduce costs through disciplined cost management, process redesign, smart automation and sustainable AI use — delivering greater throughput, firmer control and measurable impact

  • Reimagine operating models to align resources, technology, organization and governance with strategic business goals

  • Execute turnarounds that stabilize operations, restore stakeholder confidence and position for recovery

  • Harness AI and digital transformation to enhance customer experience, sharpen data insights and boost competitive agility and drive operational savings and gain increased productivity

  • Reduce capital and funding costs by optimizing the balance sheet, increasing capital velocity and managing financial risks while maintaining financial resilience and ensuring constructive supervisory relationships.

Image for slide 1
Image for slide 1

Nicole Costaldo - Senior Managing Director

In the world of AML, certain machine learning models can be extremely effective in predicting and detecting suspicious activity…before a vulnerability by a criminal can be exploited at scale.

Nicole CostaldoSenior Managing Director
Our solutions

Transformation grounded in execution

Close-up of a hand holding a pen pointing to fluctuating white financial graphs on a dark blue digital screen.

Topline Growth & Margin Expansion

Maximize profitability by driving product innovation, enhancing client engagement and unlocking new revenue channels. Our senior onsite teams apply deep operating expertise to rapidly design and implement AI-enabled proofs of concept and solutions that drive measurable growth.

Two professionals sit and converse near a window in a modern office space, while two others walk past in a blurred motion down a hallway.

Accelerated Cost & Efficiency

Drive sustainable cost savings through process optimization, technology integration and operational streamlining without compromising compliance. We deploy lean improvement, AI and technology enablement and advanced analytics solutions to deliver rapid operational efficiencies.

Three business professionals stand talking near escalators and stairs inside a bright glass office building lobby.

Operating Model & Organizational Design

Align governance, talent and technology within an operating model built for agility, scale and regulatory readiness. Our implementation strategies combine adaptive organization design and automation solutions with practical execution to create future-ready institutions.

Three professionals sit at a meeting table discussing documents with coffee cups and water glasses in an office.

Holistic Operational Turnaround

Stabilize performance, address critical operational challenges and restore the confidence of key stakeholders, regulators and investors. Our experienced teams move quickly to diagnose issues, align stakeholders and execute solutions that restore stability and trust.

A businesswoman presents financial data and charts on a large screen to a group of colleagues seated around a conference table with laptops and documents.

AI & Digital Transformation

Evaluate AI use cases that drive operational efficiencies and productivity gains, deploy digital capabilities that improve client experience, support data-driven decision-making and future-proof the institution in a rapidly evolving market.

Man in suit typing on a laptop

Balance Sheet, Portfolio & Risk Management

Reduce capital and funding costs while strengthening financial resilience. Our experienced, hands-on teams help optimize balance sheets, improve capital velocity and manage financial risks through pragmatic solutions that enhance financial performance, operational efficiency and supervisory confidence.

When performance improvement is non-negotiable, our Transformation teams delivers the expertise to act.

Transformation Experts
Industry

Financial Services

FTI Consulting is the first call for financial institutions facing high-stakes risk, performance issues, restructuring challenges and growth opportunities.

View More
Our Experts

Proven expertise powering performance

Our senior experts guide organizations through uncertainty, working side-by side to accelerate transformations and optimize servicing, risk and operations through execution-focused process redesign, technology, AI and analytics.

Global team, local expertise.

Search Financial Services Experts