Crisis Managed

Helping a Flagship French Group Recover After a Major Cyber Attack

When a cyber attack occurs, maintaining confidence is as critical as recovering stolen data.

When a flagship French group suffered a major cyber attack, FTI Consulting responded by mitigating and managing internal and external reputational risks, playing an active role in rebuilding the client’s information system, recovering data and providing strategic and operational support to the management team throughout the crisis.

Nuestro impacto

FTI Consulting took charge of the investigation, steering it towards efficiency. Acting as the cybersecurity and crisis communications subject matter expert, we played a pivotal role in structuring the crisis management. FTI Consulting decrypted and recovered most of the encrypted data and enabled the company to communicate proactively with stakeholders and sustain confidence, despite the cyber attack. 


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Nuestro papel

Encrypted data recovered, information system rebuilt and stakeholder confidence sustained

The company's shareholders called on FTI Consulting to determine the nature and scope of the attack, assess its impact, and support ongoing operations in a degraded mode. Additionally, FTI Consulting assisted in rebuilding the company's information system and maintaining stakeholder confidence through effective internal and external communication.

  1. Multidisciplinary FTI Consulting teams deployed a proactive communications strategy throughout the crisis to maintain stakeholder confidence, aid in the continuation of business and preserve the reputation of the group and its interests over the long term.

  2. Experts oversaw the entire investigation and ensured coordination with outside legal advisors, in addition to setting up specific monitoring to recover the data published by the group of attackers.

  3. FTI Consulting provided support to the client’s teams in France and in other countries in which the company operates, helping to recover and decrypt the data, rebuild the information system and integrate a layer of cybersecurity essential for a successful restart.


Cuando todo está en juego.

FTI Consulting es la empresa líder en el mundo en ayudar a las organizaciones a afrontar el cambio y los procesos de transformación. Liderados por profesionales con amplia experiencia, nuestros expertos responden rápidamente a situaciones dinámicas y complejas, generando un impacto que marca la diferencia.

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