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Strategic Communications

Crisis & Litigation

Take control and command the communications when investigations, crises and litigation unfold in public.

With turbulence in our world growing and the always-on nature of the news, the potential for crisis has become an almost daily consideration for organizations. In this age of round-the-clock company scrutiny, we see almost as much focus on how a company handles a crisis as on the crisis itself.

We go beyond just addressing challenges — we anticipate them, strategically surround them and deliver sustainable solutions. From proactive risk management to rapid responses in the face of unforeseen events and shifting environments, we’re committed to protecting and enhancing enterprise value at every turn.

Our work spans preparation, response and recovery across the full lifecycle of event-driven situations threatening reputation, credibility and momentum. Our integrated crisis and litigation communications teams work seamlessly with legal teams and management to:

  • Prepare leadership teams through crisis frameworks, scenario planning and response testing

  • Align communications with legal strategy as events unfold

  • Engage stakeholders who influence outcomes, including regulators, investors and the media

  • Restore confidence and momentum once scrutiny subsides

Kate Brader Video Still
Kate Brader Video Still

Kate Brader - Senior Managing Director

We have a unique combination of expertise, from cyber security response experts, forensic accountants, technical E-discovery people, all of whom can come together really quickly to support our clients when crises hit.

Kate BraderSenior Managing Director
Brian Kennedy

Brian Kennedy - Senior Managing Director, Head of Americas Strategic Communications

By developing, practicing and testing individual scenario plans in advance, General Counsel creates the muscle that the management team and board flex when a crisis event hits.

Brian KennedySenior Managing Director, Head of Americas Strategic Communications
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Stephanie Glover - Managing Director

Issues and crises that can have a huge impact on reputation for businesses can originate completely external to the business — the range of risks that businesses need to manage is constantly expanding.

Stephanie GloverManaging Director
Brent McGoldrick Still Video

Brent McGoldrick - Senior Managing Director, Head of Americas Corporate Positioning & Insights

General Counsel must be up to date on regulatory media, legislative and social media trends so they can monitor that information, ensure the company is aware of how to message around it and make sure that it disseminates those messages.

Brent McGoldrickSenior Managing Director, Head of Americas Corporate Positioning & Insights

Our solutions

Prepare. Respond. Repair.

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Crisis Preparedness

Preparedness reduces the impact of a crisis. We ensure your organization is prepared and has communication plans throughout the entire process, ensuring that you are positioned optimally for the respond and repair stages of any crisis.

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Cyber incidents demand rapid, coordinated response. We align communications with legal and technical teams as organizations investigate breaches and communicate with stakeholders.

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Government Investigations

Government investigations bring immediate and intense scrutiny. Our teams help leadership communicate clearly and decisively as legal inquiries unfold and facts emerge.

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Issues Management

During any event driven situation, we will work with you to carry out swift communications mobilization to manage and reassure key stakeholders when it matters most. We help organizations identify and address issues early to protect credibility and prevent escalation.

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Litigation

Litigation can quickly shape stakeholder perception. Our experts work alongside legal counsel to align litigation-related communications and ensure stakeholders understand the facts.

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Operational Disruptions & Safety Threats

Operational incidents demand clear and steady communication. We guide the communications that reassure stakeholders while organizations focus on restoring operations.

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Personnel Issues

Leadership and workforce matters can quickly affect confidence. We help organizations communicate through sensitive internal issues while stabilizing culture and stakeholder trust.

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Strategic Communications

FTI Consulting's global strategic communications experts deliver communications and expertise in times of crisis, transformation and geopolitical risk.

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Our Insights

Expert Perspectives

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