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Strategic Communications

People & Transformation

Effective transformation needs strong leadership, transparency, clarity and commitment. We assess perceptions and processes to design change management communications and engagement.

Driving the people side of change is vital to any transformation. Employees, customers, partners and stakeholders must understand and believe in your strategy before they will fully engage and help achieve the desired outcome.

By clearly defining the future and the steps to achieve it, we inspire commitment, boost productivity, strengthen retention and engagement, protect value and support sustained growth.

We advise the world’s most recognized organizations through complex moments of opportunity and change. Combining reputational, financial and operational expertise with real-world insight, we help organizations:

  • Align leadership and employees around a clear strategic direction

  • Engage stakeholders with clear and credible transformation communications

  • Strengthen culture to support performance during change

  • Maintain momentum as organizations navigate transformation

Victoria Strachwitz sitting in a chair
Victoria Strachwitz sitting in a chair

Victoria Strachwitz - Senior Managing Director, Head of Strategic Communications Germany

We try and advise our clients to be very proactive and not wait for the full details to engage with stakeholders. That has always been a very big success factor for most of our transformations.

Victoria StrachwitzSenior Managing Director, Head of Strategic Communications Germany
Rachel Chelsey

Rachel Chesley - Senior Managing Director

We work with our clients to think about the different audiences that are going to be impacted and where trust may have been eroded — and we help them rebuild that trust.

Rachel ChesleySenior Managing Director

Our solutions

Shaping the narrative of corporate change

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Change Management

Major transformations place organizations under intense pressure. We help leaders align employees around strategy, so organizations maintain momentum during complex transitions.

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Compliance Culture

Compliance is essential to building a culture of integrity. We help organizations translate policies and regulatory requirements into messaging employees can understand and act on.

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Customer Experience Communications

Customer expectations continue to evolve as organizations transform. Our experts help leaders communicate clearly with customers, so organizations maintain trust during periods of change.

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Diversity, Equity & Inclusion

Workplace equity and inclusion remain critical priorities for organizations. Our experts assess DEI maturity and define strategy while advising on governance, equity, culture, compliance and stakeholder communications.

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Employee Value Proposition (“EVP”)

A clear EVP defines the essence of a company, shapes culture and strengthens talent attraction. We combine employee insight and local nuance to define bespoke EVP strategies and guide rollout across the organization.

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Future of Work

New operating models are reshaping how organizations work. We help leaders anticipate impacts, manage change, communicate clearly and support teams transitioning to new ways of working.

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Organizational Culture

Culture shapes how strategy is delivered and how organizations respond to change to drive performance. We use our proprietary culture methodology to assess culture and advise leadership on initiatives that embed values and strengthen organizational effectiveness.

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Organizational Restructuring

Major workforce changes create uncertainty across organizations. Our team provides comprehensive strategic communications, change management and workforce services to companies, boards of directors, lenders, creditors and buyers as they prepare for, execute and emerge from financial and organizational restructurings.

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Workforce & HR

Shifts in strategy often require organizations to rethink how work is structured and supported. We work to design and reshape organizations, talent strategies and employee experience to meet the demands of wider change and new ways of working.

Service

Strategic Communications

FTI Consulting's global strategic communications experts deliver communications and expertise in times of crisis, transformation and geopolitical risk.

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Our Insights

Expert Perspectives

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Why Cultural Integration Makes or Breaks M&A Success

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Our Experts

Experts who understand change from the inside

Our experts have led organizations through complex workforce and cultural transformation and know how to navigate change with clarity.

Global team, local expertise.

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